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Frequently Asked Questions

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1. What is Phoenix Kids Club?

Phoenix Kids Club is a flexible, membership-based childcare and enrichment center serving children ages 3–13. We offer preschool, before-school care, after-school care, extended evening care, overnight care, enrichment programs, and family support services through our innovative Build-A-Care™ model.

3. What ages do you serve?

We currently serve children 3 years through 13 years old, including:

 

  • Preschool

  • Elementary school-age

  • Middle school-age

5. Do you provide transportation?

Yes. Phoenix Kids Club offers school pick-up and drop-off transportation for enrolled members, as well as transportation for field trips and special programs (based on availability and selected plans).

7. What is the role of the On-Site Family Nurse Practitioner?

Phoenix Kids Club provides access to a Licensed Family Nurse Practitioner who offers medical guidance and wellness support for children and families. This service:

 

  • Enhances overall childcare quality

  • Supports health education and wellness planning

  • Does not replace a child’s pediatrician or primary healthcare provider

  • Does not operate as a medical clinic

 

 

Parents are always encouraged to continue routine care with their child’s primary healthcare provider.

9. Are meals provided?

Yes. We provide:

 

  • Breakfast

  • Lunch

  • Snacks

  • Dinner (during evening care) – A nutritious dinner is served to children participating in our evening program.

11. Is Phoenix Kids Club licensed?

Yes. Phoenix Kids Club operates in compliance with all state childcare licensing regulations and quality standards.

13. Do you offer part-time or drop-in care?

Yes. Our Build-A-Care™ model allows for:

 

  • Part-time care

  • Full-time care

  • Flexible scheduling

  • Select drop-in options (based on availability)

15. How does PKC support parents?

We support families through:

 

  • Parent workshops

  • Family coaching resources

  • Wellness education

  • Community partnerships

  • A supportive, judgment-free environment

2. What is the Build-A-Care™ Membership Model?

Build-A-Care™ allows families to customize childcare based on their actual needs instead of paying for unused time. Parents choose:

 

  • The days they need care

  • The hours they need care

  • Optional add-ons such as transportation, tutoring, field trips, enrichment, and wellness guidance

 

 

Our motto: “Childcare Done Your Way, Not the Other Way Around.”

4. What hours are you open?

We offer extended and flexible hours, including:

 

  • Early Morning Care

  • After-School Care

  • Evening & Late-Night Care

    (Exact schedules vary by membership tier and location.)

6. What types of programs are offered?

Our programs include:

 

  • Homework help & academic support

  • STEM & enrichment activities

  • Creative arts & social-emotional learning

  • Physical activity & recreation

  • Life skills & leadership development

  • Parent workshops & family education nights

8. Do you administer medication?

Medication administration follows state licensing regulations and parental authorization policies, in accordance with childcare compliance standards.

10. What makes Phoenix Kids Club different from traditional childcare?

Unlike traditional flat-rate centers, PKC offers:

 

  • Customizable weekly plans

  • Flexible scheduling

  • Tiered memberships (Silver, Gold, Platinum)

  • Medical wellness guidance

  • Parent education programs

  • A family-centered, community-driven approach

12. How do I enroll my child?

Enrollment includes:

 

  1. Completing the membership application

  2. Selecting a Build-A-Care™ Plan

  3. Orientation & policy review

  4. Finalizing your child’s customized schedule

14. Do you offer field trips and special events?

Yes. Phoenix Kids Club hosts:

 

  • Educational field trips

  • Seasonal camps

  • Holiday programs

  • Family engagement events

 

 

(Some activities may require additional registration.)

16. What is your mission?

Our mission is to provide safe, flexible, high-quality, and medically guided childcare that supports the whole child and the whole family—academically, socially, emotionally, and physically.

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